Account Officer - Trusted Banking Career in Malang

Join PT BPR Gunung Arjuna, a leading and trusted banking institution in Malang, and take the next step in your finance career. As an Account Officer, you will play a pivotal role in driving the bank's growth by managing client relationships, promoting financial products, and ensuring customer satisfaction. Our bank is committed to innovation and excellence, offering a dynamic and supportive work environment where your contributions will make a real impact.

In this role, you will be responsible for building and maintaining strong relationships with clients, understanding their financial needs, and providing tailored solutions. You will also be involved in cross-selling and up-selling financial products, such as savings accounts, loans, and insurance. Your daily tasks will include meeting clients, conducting financial consultations, and using our proprietary banking software to manage transactions and client data.

📋 Tanggung Jawab Pekerjaan

• Build and maintain strong client relationships by providing exceptional customer service.
• Conduct financial consultations to understand client needs and offer tailored solutions.
• Promote and sell financial products, including savings accounts, loans, and insurance.
• Manage client data and transactions using our proprietary banking software.
• Monitor client accounts and provide regular updates on financial performance.
• Collaborate with the sales and marketing teams to achieve sales targets.
• Ensure compliance with banking regulations and internal policies.
• Provide training and support to junior staff to enhance team performance.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Finance, Banking, or a related field.
• Minimum 2 years of experience in banking or financial services.
• Strong knowledge of banking products and services.
• Excellent communication and interpersonal skills.
• Proficiency in using Microsoft Office Suite and banking software.
• Ability to work under pressure and meet deadlines.
• Certification in financial services or banking (preferred).
• Fluency in Indonesian and English (preferred).

🛠️ Keahlian

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